Privacy Policy

**Last Updated: July 29, 2021**

Sly Fox Hangover Patch Inc. ("Sly Fox," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from https://slyfoxpatches.com/ (the "Site").

By using the Site, you consent to the practices described in this Privacy Policy.

## 1. Who We Are

Sly Fox Hangover Patch Inc. is located at Hammonds Plains, Nova Scotia, Canada. We can be reached at info@slyfoxpatches.com.

## 2. Information We Collect

We collect information in the following ways:

**Information you provide directly:**
- Contact details such as name, shipping address, billing address, email address, and phone number, provided when you check out as a guest.
- Order details, including products purchased, order value, and order history.
- Any information you provide when contacting our customer service team.

**Information collected automatically:**
- Device and usage information, such as IP address, browser type, operating system, and pages visited, collected through cookies and similar tracking technologies via our Shopify-hosted store.
- Approximate location information inferred from your IP address, used for purposes such as currency display and shipping estimates.

**Payment information:**
- Payment card details are collected and processed directly by Shopify and its payment processing partners. We do not directly store your full payment card number or security code on our own servers.

## 3. How We Use Your Information

We use the information we collect to:

- Process and fulfill your orders, including shipping, billing, and customer service.
- Communicate with you about your order, including confirmations, shipping updates, and responses to inquiries.
- Send you marketing emails, if you have opted in, about new products, promotions, and updates.
- Improve and maintain the Site, including troubleshooting and analytics.
- Detect, prevent, and address fraud, security issues, or technical problems.
- Comply with legal obligations.

## 4. Email Marketing and Your Consent

If you provide your email address at checkout, you may be asked whether you would like to receive marketing communications from us. We only send marketing emails to customers who have opted in, in accordance with Canada's Anti-Spam Legislation (CASL) and applicable laws in other jurisdictions where our customers are located.

You may withdraw your consent and unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in every marketing email, or by contacting us at info@slyfoxpatches.com. Please note that transactional emails related to your order (such as order confirmations and shipping notifications) are not considered marketing and cannot be opted out of, as they are necessary to fulfill your purchase.

## 5. Cookies and Tracking Technologies

Our Site is hosted on the Shopify platform, which uses cookies and similar technologies to operate the storefront, maintain your shopping cart, and gather analytics about how visitors use the Site. These may include session cookies, persistence cookies, and analytics cookies.

Most web browsers allow you to control cookies through their settings. Please note that disabling cookies may affect the functionality of the Site, including your ability to complete a purchase.

## 6. How We Share Your Information

We do not sell your personal information. We may share your information with:

- **Shopify**, our e-commerce platform provider, which processes orders, payments, and hosts our Site.
- **Payment processors** integrated with Shopify, to securely process your payment.
- **Shipping carriers**, to deliver your order to you.
- **Service providers** who assist with functions such as email marketing (if applicable), customer service, or analytics.
- **Legal authorities**, if required to comply with a legal obligation, protect our rights, or investigate fraud or security issues.

Any third parties who process personal information on our behalf are required to protect that information in a manner consistent with this Privacy Policy and applicable law.

## 7. International Data Transfers

Because we ship internationally and use service providers such as Shopify that may store or process data outside of Canada (including in the United States), your personal information may be transferred to, stored, and processed in countries other than your own. We take reasonable steps to ensure your information receives an adequate level of protection wherever it is processed.

## 8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with our legal, accounting, or reporting obligations, resolve disputes, and enforce our agreements. Order and transaction records may be retained for a period consistent with applicable tax and business record-keeping requirements.

## 9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

## 10. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to certain legal exceptions.
- Withdraw consent to marketing communications at any time.

If you are located in the European Economic Area (EEA) or another jurisdiction with similar data protection laws, you may have additional rights under applicable law, including the right to data portability and the right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at info@slyfoxpatches.com. We will respond to your request within a reasonable time and in accordance with applicable law.

## 11. Children's Privacy

The Site is not directed at children, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete that information.

## 12. Do Not Track

Some browsers offer a "Do Not Track" feature. Because there is not yet a common industry standard for how to respond to such signals, our Site does not currently respond to Do Not Track signals.

## 13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

## 14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

**Sly Fox Hangover Patch Inc.**
Hammonds Plains, Nova Scotia, Canada
Email: info@slyfoxpatches.com